Credit Agricole

Case study

Track the developmentof your business with the growAp service

Issue description:

  • lack of a convenient panel to collect and respond centrally to feedback from the network of branches
  • lack of possibility to publish posts/updates in bulk throughout the entire branch network

Objectives set:

  • Increase branch network visibility on Google
  • providing customers with up-to-date information
  • to appear as a friendly and trustworthy bank in the minds of customers
  • responding to all customer feedback in as close to real time as possible
  • monitoring and shared brand image on Google maps

Actions taken:

  • organising key information on all locations and updating it on an ongoing basis
  • systematic publication of content: news and offers
  • smooth response to emerging feedback - a strong customer role in soliciting new opinions

Monitoring progress:

  • we implemented analytics in Profiles so we could measure the effectiveness of traffic from the map to the website
  • regular reporting of effects and comparison with historical data
Credit Agricole

Resultsachieved

An increase in the number of monthly displays of Credit Agricole bank’s Google Company Profiles by more than 178% in July 2023 compared to July 2022

an increase in the number of leads acquired (calls from interested people to branches) by more than 90% in 2022 compared to 2019

an increase in the number of searches for Company Profiles (total searches) by 92% in July 2023 compared to July 2022

an increase in the number of Profiles displays on Google maps (maps views) by 414% in July 2023 compared to July 2022.

CASE STUDY

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Zegarki.co.uk has a network of 7 boutiques selling branded watches and accessories, where customers with different budgets can benefit from professional advice and top-quality service. The company also sells online.

ARE YOU INTERESTED?

Get in touch with us!

Test the application for free, receive a free audit of your brand's Google Business Profiles and write to us about the problems we can help you with. We will together select the growAp tool features that meet your needs and choose the type of cooperation that is best for you:

1. profile management by our team
and implementation of a tailor-made application

1. profile management by our team
and implementation of a tailor-made application

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2. training of your team
and implementation of the tailor-made application

2. training of your team
and implementation of the tailor-made application

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