Constant support in managing Profiles

Effective business profile management requires consistent and regular actions. The growAp application, along with full Business Profile management service, ensures this. We take care of maintaining a consistent image while you focus on generating value for your customers.

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Company Profiles

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Comprehensive management of all Business Profiles

The growAp application simplifies Business Profile management, but only when combined with comprehensive service from experienced specialists will you achieve synergistic results. We’ll free up your time and ensure brand consistency across all listings.

Information accuracy and prevention of unauthorized changes

The biggest challenge with Business Profiles is that all users can make changes (e.g., to opening hours). While they may have good intentions, any unauthorized change can mislead your customers and amplify misinformation. As part of our comprehensive profile management, we ensure that information remains current and accurate, monitoring and quickly responding to user-submitted changes. This relieves you from the burden of maintaining consistent branding across all Profiles and ensuring data accuracy.

Review management and post publication

As part of our comprehensive service, we’ll handle review management and publish posts about offers, promotions, and events targeted at your customers. We promptly respond to every review – addressing negative ones, thanking for positive ones, and reporting fake or policy-violating reviews to Google support. We’ll answer user questions and immediately notify you of any service quality issues reported by customers. We’ll also develop a posting schedule or utilize your content to plan publications across all or specific Business Profiles. We maintain constant communication with your team to ensure messaging aligns with your brand’s tone of voice.

Communication with Google, Apple, and Bing support

Some Business Profile issues require direct contact with the respective service support – Google, Apple, or Bing. We handle this when false reviews or policy-violating photos need removal, or when profile verification issues arise. Due to our frequent interactions with support teams, our requests receive priority treatment. We know how to describe issues and justify change requests to ensure positive outcomes.

Frequently asked questions about full Profile management

Learn about the most common questions and answers regarding our Business Profile management support service.

Yes, you can operate the growAp application independently. We provide training on available features, send instructions, and remain available for technical support. We offer ad-hoc assistance with listing management challenges, such as reporting photos or reviews that need removal to support.

If you have team members who can dedicate time to managing listings, responding to reviews, handling Google support discussions, and monitoring information accuracy on Profiles, then using growAp independently will be effective. However, if your marketing, communication, or brand specialists must divide their time between various areas and activities, it’s definitely better to entrust us with comprehensive profile care. We’ll manage all aspects of your business profiles, taking the burden off your shoulders and freeing up your time to focus on generating business value.

Yes, we can certainly train your employees or franchisees in Google listing management, best practices, maintaining consistent brand image, responding to reviews, and handling negative or false reviews and photos.

Absolutely. When we begin collaboration and start connecting listings to growAp, we first verify the accuracy of published information, standardize names, logos, and photos to maintain your brand image. We check which Profiles are closed or were created by users without your access. We identify duplicate listings and request their merger to consolidate customer reviews and photos in one place. In the first months of collaboration, we ensure all Profiles look professional and align with brand guidelines, containing correct contact information and phone numbers. Only later do we systematically work on improving their visibility and stimulating customer engagement.

Yes. We’ll adapt our response style to your guidelines and consult with your team on challenging questions or reviews.

Constant support in managing Profiles

Comprehensive management of all Business Profiles

Information accuracy and prevention of unauthorized changes

Review management and post publication

Communication with Google, Apple, and Bing support

Frequently asked questions about full Profile management

“From the very beginning of our cooperation, we felt that we were dealing with experts in the field of managing Google Business Profiles.”

One place to manage all Business Profiles.

Feedback management