Convenience store chains

Convenience stores meet the essential needs and desires of their local community. They are often the first choice, and increasing their visibility will help reach a broader customer base.

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Local Marketing for Convenience Stores

For neighborhood/convenience stores, what matters is product availability, up-to-date opening hours information, and establishing connections with nearby customers. Regular activities on Google Business Profiles will also translate into increased local visibility.

Goal - Being Close to the Customer

When managing Google Business Profiles for convenience stores, we focus on providing customers with current information. Store opening hours, especially during holidays, must be up-to-date. We also ensure the publication of posts about promotions and special offers, organized events, and activities. We promptly respond to customer inquiries and prepare summaries of concerns that customers mention in their reviews. All this is designed to establish the store in the local consumer’s mind as their first choice, offering convenient and accessible product range, attractive prices, and excellent customer service.

Results of Profile Management with growAp

While managing your stores’ and locations’ Business Profiles, we’ll not only ensure systematic response to reviews, crisis management, and prevention of unauthorized user changes. With growAp and our team of specialists’ support, you’ll also achieve measurable business results:

150% more transactions generated through business profiles,
180% increase in visibility for industry-related queries in local search results,
improvement of rating (prices on profile) to min. 4,0.

Challenges - Ensuring High-Quality Customer Service

For neighborhood stores, it’s not just about location proximity and product availability. Relationships matter too – the ability to connect with store staff, engage in brief conversations, and exchange courtesies. Service quality is reflected in profile reviews, which through growAp we can centrally monitor for all locations in one place. Responding becomes simple thanks to creators, templates, and automations. Email alerts and notifications enable quick reactions and real-time detection of major issues.

“From the very beginning of our cooperation, we felt that we were dealing with experts in the field of managing Google Business Profiles.”

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